Privacy Policy

This Privacy Policy is effective as of October 1, 2019.

Your privacy is important to us. It is Luyou.com LLC's policy to respect your privacy regarding any information we may collect from you across Luyou.com LLC's website, https://www.Luyou.com, mobile site, app and other sites we own and operate ("Luyou.com website").

1. Information Luyou.com LLC collects



Log Data


When you visit the Luyou.com website, Luyou.com LLC's servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data


Luyou.com LLC may also collect data about the device you’re using to access the Luyou.com website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What Luyou.com LLC collects can depend on the individual settings of your device and software. Luyou.com LLC recommends checking the policies of your device manufacturer or software provider to learn what information they make available to Luyou.com LLC.

Personal Information


Luyou.com LLC may ask for following personal information, but not limited to your:

  • Name
  • Email
  • Gender
  • Date of birth
  • Marital status
  • Phone number
  • Mobile number
  • Home address
  • Mailing address
  • Work address
  • Payment information
  • Driver's license
  • Household registration
  • Passport
  • Social media profiles
  • Real time location
  • Language preference
  • Country of Citizenship

2. Legal bases for processing


Luyou.com LLC will process your personal information lawfully, fairly and in a transparent manner. Luyo.com LLC collects and process information about you only where Luyou.com LLC has legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning Luyou.com LLC collects and uses your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when Luyou.com LLC provides a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote Luyou.com LLC's services, and to protect Luyou.com LLC's legal rights and interests;
  • you give Luyou.com LLC consent to do so for a specific purpose (for example, you might consent to Luyou.com LLC sending you a newsletter); or
  • Luyou.com LLC needs to process your data to comply with a legal obligation.

Where you consent to Luyou.com LLC's use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

Luyou.com LLC doesn't keep personal information for longer than is necessary. While Luyou.com LLC retains this information, Luyou.com LLC will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, Luyou.com LLC advises that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, Luyou.com LLC may retain your personal information for Luyou.com LLC's compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection and use of information


Luyou.com may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
  • to enable you to customise or personalise your experience of the Luyou.com website;
  • to enable you to access and use the Luyou.com website, associated applications and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve the Luyou.com website, associated applications and associated social media platforms;
  • to run competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about Luyou.com LLC's products and services and information about third parties that Luyou.com LLC considers may be of interest to you;
  • to comply with Luyou.com LLC's legal obligations and resolve any disputes that Luyou.com LLC may have; and
  • to consider your employment application.

4. Disclosure of personal information to third parties


Luyou.com LLC may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • Luyou.com LLC's employees, contractors and/or related entities;
  • sponsors or promoters of any competition Luyou.com LLC runs;
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services Luyou.com LLC has provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend Luyou.com LLC's legal rights;
  • third parties, including agents or sub-contractors, who assist Luyou.com LLC in providing information, products, services or direct marketing to you; and
  • third parties to collect and process data.

5. International transfers of personal information


The personal information Luyou.com LLC collects is stored and processed in United States, where Luyou.com LLC or Luyou.com LLC's partners, affiliates and third-party providers maintain facilities. By providing Luyou.com LLC with your personal information, you consent to the disclosure to these overseas third parties.

Luyou.com LLC will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where Luyou.com LLC transfers personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in Luyou.com LLC's jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in Luyou.com LLC's jurisdiction and this might mean that you will not be able to seek redress under Luyou.com LLC's jurisdiction’s privacy laws.

6. Your rights and controlling your personal information


Choice and consent: By providing personal information to Luyou.com LLC, you consent to Luyou.com LLC collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to Luyou.com LLC, that you have your parent or legal guardian’s permission to access and use the Luyou.com website and they (your parents or guardian) have consented to you providing Luyou.com LLC with your personal information. You do not have to provide personal information to Luyou.com, however, if you do not, it may affect your use of the Luyou.com website or the products and/or services offered on or through it.

Information from third parties: If Luyou.com LLC receives personal information about you from a third party, Luyou.com LLC will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to Luyou.com LLC.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to Luyou.com LLC using your personal information for direct marketing purposes, you may change your mind at any time by contacting Luyou.com using the details below. If you ask Luyou.com to restrict or limit how Luyou.com LLC processes your personal information, Luyou.com LLC will let you know how the restriction affects your use of the Luyou.com website or products and services.

Access and data portability: You may request details of the personal information that Luyou.com LLC holds about you. You may request a copy of the personal information Luyou.com LLC holds about you. Where possible, Luyou.com LLC will provide this information in CSV format or other easily readable machine format. You may request that Luyou.com LLC erase the personal information Luyou.com holds about you at any time. You may also request that Luyou.com LLC transfer this personal information to another third party.

Correction: If you believe that any information Luyou.com LLC holds about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact Luyou.com LLC using the details below. Luyou.com LLC will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: Luyou.com LLC will comply laws applicable to Luyou.com LLC in respect of any data breach.

Complaints: If you believe that Luyou.com has breached a relevant data protection law and wish to make a complaint, please contact Luyou.com LLC using the details below and provide Luyou.com LLC with full details of the alleged breach. Luyou.com LLC will promptly investigate your complaint and respond to you, in writing, setting out the outcome of Luyou.com LLC's investigation and the steps Luyou.com LLC will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from Luyou.com LLC's e-mail database or opt-out of communications (including marketing communications), please contact Luyou.com LLC using the details below or opt-out using the opt-out facilities provided in the communication.

7. Cookies


Luyou.com LLC uses “cookies” to collect information about you and your activity across the Luyou.com website. A cookie is a small piece of data that the Luyou.com website stores on your computer, and accesses each time you visit, so Luyou.com LLC can understand how you use the Luyou.com website. This helps Luyou.com LLC serve you content based on preferences you have specified. Please refer to Luyou.com LLC's Cookie Policy for more information.

8. Business transfers


If Luyou.com LLC or Luyou.com LLC's assets are acquired, or in the unlikely event that Luyou.com LLC goes out of business or enter bankruptcy, Luyou.com LLC would include data among the assets transferred to any parties who acquire Luyou.com LLC. You acknowledge that such transfers may occur, and that any parties who acquire Luyou.com LLC may continue to use your personal information according to this policy.

9. Limits of Luyou.com LLC's policy


The Luyou.com website may link to external sites that are not operated by Luyou.com LLC. Please be aware that Luyou.com LLC has no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to this policy


At Luyou.com LLC's discretion, Luyou.com LLC may change Luyou.com LLC's privacy policy to reflect current acceptable practices. Luyou.com LLC will take reasonable steps to let users know about changes via the Luyou.com website. Your continued use of the Luyou.com website after any changes to this policy will be regarded as acceptance of Luyou.com LLC's practices around privacy and personal information.

If Luyou.com LLC makes a significant change to this privacy policy, for example changing a lawful basis on which Luyou.com LLC processes your personal information, Luyou.com LLC will ask you to re-consent to the amended privacy policy.

11. Contact Information For Issues Concerning the Privacy Policy


To contact Luyou.com LLC for issues concerning the Luyou.com LLC Privacy Policy, Luyou.com LLC's Data Controller and Data Protection Officer can be reached at the following email address:

Luyou.com LLC Data Controller
datacontroller@luyou.com

Luyou.com LLC Data Protection Officer
dataprotectionofficer@luyou.com